FAQ's

Q: What are your hours of operation?
A: Mount St. Louis Moonstone is open daily at 8:00 am with the lifts opening at 8:30 a.m. and
closing at 4:30 p.m. We are not open for night skiing/riding.  We are closed on Christmas Day
December 25.

 

Q: Do you have accommodations at your Resort?
A: Click on the amenities tab from the accomodation tab.

 

Q: What does Mount St. Louis Moonstone Ski Resort offer?
A: At Mount St. Louis Moonstone, we have the best skiing/snowboarding with 40 slopes,
13 lifts (of those three being six person lifts), two base chalets with cafeterias, rental shops,
and boutiques in both along with the Best Snowboard Park, the “Out Back”.
Mount St. Louis Moonstone has the most advanced snowmaking system in Canada.
At Mount St. Louis Moonstone we have trails available for the beginner through to the
well advance skier/rider. Mount St. Louis Moonstone offers daily lessons,
eight-week programs, memberships and daycare for ages 3-5. In our rental shop we have
top of the line skis, snowboards and snowblades available for you. 

 

Q: Does Mount St. Louis Moonstone have snowtubing?
A: Sorry, Mount St. Louis Moonstone does not have snowtubing.

 

Q: Do you have group rates?
A: Mount St. Louis Moonstone has group rates for 25 people or more.  Contact our Trip
Coordinator for more information by phone at Toronto Toll Free 877-835-2112 / 705-835-2112
or by email mslm@mslm.on.ca

 

Q: How long is your Season?
A: Generally, Mount St. Louis Moonstone’s season is from December through to March.

 

Q: Do you have a lost and found department and how do I report a lost item?
A: Yes, the lost and found items are held at our Guest Services Department. 
To report a lost item, please email, fax or call with a description. You are responsible
for the cost of shipping.

 

Q: Do you redeem Air Miles Reward Certificates?
A: Yes, Mount St. Louis Moonstone redeems Air Miles Reward Certificates. Note,
we have weekday and weekend (weekend certificates are needed for the Christmas
and Family Day Holidays) certificates so please make sure that you have the correct
certificate for your visit.

 

Q: How do I find out about your daily snow conditions?
A: Visit our web site www.mountstlouis.com for the daily conditions and see for yourself
through our daily web cams or call Toronto Toll Free 877-835-2112 / 705-835-2112.

 

Q: Do you sell lift tickets by the hour?
A: No, Mount St. Louis Moonstone has an eight hour lift ticket 8:30 a.m. – 4:30 p.m.
and a four hour half day lift ticket 12:30 p.m. – 4:30 p.m.

 

Q: Do you have bus service?
A:Yes, Greyhound departs daily from Toronto and drops off at Mount St. Louis Moonstone
each morning at 10:30 am and returns for pick up each evening at 5:30 p.m. 
For more information contact the Greyhound call centre at 1-800-661-8747. 

 

Q: How do I reserve for a lesson?
A: Twenty-four hour notice is required for reserving your lesson.  You may reserve your
lesson by email at sessions@mslm.on.ca or by calling Toronto
Toll Free 877-835-2112 / 705-835-2112 ext 202 during business hours. 

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