FAQs

How Do We Use Your Personal Information?

We collect your Personal Information to operate, maintain, enhance and provide all features of the resort’s services, to send you marketing communications, to respond to comments and questions, to provide support to Users of the resort’s services. We use information collected from cookies and other technologies to improve your experience and the overall quality of our services and website.

You will be notified of one or more specific purposes of collection at the time of providing your Personal Information and asked for your consent to the collection and use of your Personal Information for those purposes. If your Personal Information is to be utilized for any purpose besides that outlined at the time of collection, you will be notified of that new purpose and asked for consent prior to the use of your Personal Information for that new purpose, except as otherwise permitted by the applicable legislation and this Privacy Policy.

Some of your collected Personal Information is displayed on Lane Control Monitors at the Axess Gated Lift Entry system. This includes your name, Date of Birth, Person Type (i.e. Adult, Youth/Senior, Tiny Tyke, Employee) Ticket Type (i.e. DAY 9am to 4pm, AFTERNOON 12:30pm to 9pm, DAY/NIGHT 9am to 9pm NIGHT 4pm to 9pm, Season Pass, Snow Show Special etc.,) along with the validity and/or expiry of your daily lift ticket or Podium Pass. 3 pictures are also displayed. Your account photo is also shown beside a photograph of your 1st lift entry of the day and subsequent lift entries. This information is visible to Lift Operators at each chairlift/magic carpet and can be compared by them to deter fraudulent use. All daily lift tickets and Podium Passes are non-transferable and the photos are utilized to assist the resort ensure products are not re-sold or used fraudulently.