Louis Xpress RFID Cards are reloadable and meant to last many seasons.
RFID cards will hold up to normal wear and tear including a run through your washer and dryer.
Guest benefits include:
RFID = hands free, so you never have to worry about fumbling to pull out your pass or ticket again.
Louis Xpress Card Replacement Fee applies to:
MSLM suggests keeping your RFID card in a pocket by itself during ski season and store in a safe secure spot during the off season.
Louis Xpress Cards & PODIUM PASS REPLACEMENT: A Podium Pass and/or Program Pass holds a lot of value. You must have it with you to access the mountain when you visit Mount St. Louis Moonstone.
If your Podium Pass or Program Pass is lost or forgotten, please visit the Louis chalet Guest Services for reissue. Guests may not access the mountain without their Louis Xpress RFID card.
Every reprint issued will have a non-refundable administrative fee associated to it. Once your Podium Pass or Program Pass has been reprinted, your original Louis Xpress RFID card will be blocked and will no longer permit lift access.
If you happen to find your original Louis Xpress RFID card, please carefully dispose of it to avoid any confusion at the lift for the remainder of the season.
Reprints are at the discretion of Mount St. Louis Moonstone and may be capped at any time during the season. If a blocked Podium Pass or Program Pass is found in use by a person other than the rightful holder, it will be revoked and the rightful holder will be barred from Resort facilities for the remainder of the winter season, without refund.
To help with contactless pick-up automated self-serve ticket kiosks & pick up boxes are located at both the Louis and Moonstone Bases. Purchase online, skip the ticket line, and pick up your Louis Xpress Card lift tickets or Podium Passes when you arrive on-site. Lesson & Rental Packages are not redeemable at the ticket kiosks.
Louis Xpress card RFID lift tickets are reloadable. You can go straight from the car to the slopes, visit after visit. Reload your daily lift ticket in advance online. Advanced purchase discounts also apply for the best savings.